Topic #2.... I need a job.
Anyone who might be interested in employing me, here's the important stuff:
Bachelor of Science in Business Administration
Minor in Information Systems
· Currently hold a USDOD (Department of Defense) secret clearance.
· Provided time critical support to over 500,000 customers in a fast paced environment working multiple problems at a time documenting incident-response issues in BMC/Remedy/AR System database.
· On-demand customer support services include; desktop and laptop software and driver installations in Windows XP/2000 and Windows Server 2000/2003; system configuration, maintenance, and peripheral hardware support; active directory management; Terminal Services resolution; MS Exchange 2003 troubleshooting; network remote access via broadband and dialup.
· Network+ certification
2004-2008 Service Desk Analyst Navy Marine Corp Intranet (EDS),
Navy network user administration, software troubleshooting and documentation in various databases
2002-2003 Detailer Musselman’s Rental & Sales,
Maintain organization in a large scale mechanics shop; detail heavy machinery
2001 Pool Technician
Build and service pools
Install sprinkler systems, lawns, ponds and plants